You must log in to the administrator's mailbox to modify Express Messenger settings. Follow these steps to log in to the administrator’s mailbox.

1.       From any internal DTMF telephone, lift the handset and obtain dial tone.

2.       Dial the Express Messenger message center number. Express Messenger answers and plays the greeting.

3.       Press [*] when you hear the greeting.

4.       Express Messenger prompts you for a mailbox number.

5.       Enter the system administrator mailbox number: [99 or 999 or 9999].

6.       Express Messenger prompts you for a passcode.

7.       Enter the passcode for the System Administrator’s mailbox.

8.      You are now logged in to the system administrator's mailbox. Follow the voice prompts for instructions or use this section of the manual for reference.