TCS Blog

Archive for February, 2016


Knocking Down Device Barriers: Freedom to Collaborate

February 22nd, 2016

Gartner has predicted the life expectancy of BYOD to fall to the wayside by 2016. Despite this grim outlook, the fact is that organisations still need to prioritise the management of their daily operations and keep their employees communicating and collaborating as effectively and seamlessly as possible.
 
At Mitel, our position is simple. Whether you’re an organisation that has a BYOD policy in place, or if you have decided to supply employees with company-preferred communication devices, to enable employees to work and collaborate more  (More…)

The Cloud is the Real Deal! Myths Busted!!

February 22nd, 2016

For many, the cloud is still a mystery. In fact, there’s so much complexity surrounding it that, for a wary IT manager, things can easily become foggy. Do a Google search right now on “cloud computing,” and you’ll find thousands of varying results—some nice and others not so much. So, how can IT teams dig deep to discover the truths of the cloud? Two words: the numbers.
It may seem that not a day goes by that a skeptical IT manager  (More…)

Two Things Retailers Gain From Their Business Phone

February 9th, 2016

Contrary to popular belief, retail is not all about sales—it’s also about communication. We’ve all had horrible retail customer experiences; they drive us out of the store, convince us to hang up the phone and may even motivate us to share our gripes with friends and family. Needless to say, we’re likely all a part of the 90 percent of consumers who trust peer recommendations over standard advertisements.
 
So, how can an advanced business phone system help? By targeting customer loyalty and retention  (More…)