TCS Blog

Archive for May, 2019


Geo-Redundancy: What You Need To Know

May 31st, 2019

When it comes to Cloud Communications, how stable is your phone system during carrier issues such as cable cuts, power outages, and natural disasters?

To answer this, it’s helpful to know how the cloud works. “Cloud” is simply a word that has come to mean “I don’t have to store anything on my local PC.” We store our pictures online. We do our banking online. We do our shopping online. The history of these events are stored “on the cloud.” Or,  (More…)

FLEX Your Muscles

May 22nd, 2019

Cloud Communications have been around long enough as a standard solution for your telephone needs that most people are comfortable with the concept. There are still stragglers who cling tightly to their traditional systems, but for the most part… people are embracing the Cloud. It is the wave of the future after all, right?

TCS has been a Mitel partner since the late 80s and have
embraced the different flavors of their Cloud portfolio. The options for small
to medium sized businesses have  (More…)

Wanna Chat?

May 15th, 2019

In this day and age, instant gratification is practically a requirement when you’re trying to find assistance. The ease of finding information and knowledge on the internet has given us the mindset that when we need something, by golly, we need it right this minute! Gone are the days of accepting that you’ll sit on hold for any length of time to get a problem resolved.

What does this mean in the world of technology?

Previously, you called our office to  (More…)

Unified Messaging Keeps Remote Employees Connected Copy

May 14th, 2019

Allowing employees to work remotely boosts productivity, boosts morale and gives your organization greater flexibility. If you work for a government agency, educational institution or nonprofit, you know that working remotely is already commonplace in many organizations.

A lesson in flexibility
Consider the structure of a typical suburban school district. District headquarters houses the offices of the superintendent, the IT department and various support staff members.  (More…)