TCS Blog

Archive for the ‘Mitel’ Category


The Future Is Here. Are You?

January 21st, 2019

The communications industry is undergoing an unprecedented phase of technological innovations. Cloud communications products and services continue to flip the industry on its head, putting you in control. These solutions enable your company to leverage the latest features and capabilities, which are extremely easy to use and very cost-effective. With Cloud services, you can experience explosive growth through proven business models and cloud service platforms that allow companies like yours to utilize high-value software and services like SIP Trunking, Unified  (More…)

Why TCS?

July 24th, 2017


In the world of business communications, there are so many options. With a simple Google search, you’ll find several companies nationwide who offer seemingly great prices on phones. As a business owner, we know it can be tempting to go with one of “those guys.”
When your phone system is down, you’ll do whatever it takes to fix the problem—fast.
Unfortunately, when you  (More…)

Knocking Down Device Barriers: Freedom to Collaborate

February 22nd, 2016

Gartner has predicted the life expectancy of BYOD to fall to the wayside by 2016. Despite this grim outlook, the fact is that organisations still need to prioritise the management of their daily operations and keep their employees communicating and collaborating as effectively and seamlessly as possible.
 
At Mitel, our position is simple. Whether you’re an organisation that has a BYOD policy in place, or if you have decided to supply employees with company-preferred communication devices, to enable employees to work and collaborate more  (More…)

Two Things Retailers Gain From Their Business Phone

February 9th, 2016

Contrary to popular belief, retail is not all about sales—it’s also about communication. We’ve all had horrible retail customer experiences; they drive us out of the store, convince us to hang up the phone and may even motivate us to share our gripes with friends and family. Needless to say, we’re likely all a part of the 90 percent of consumers who trust peer recommendations over standard advertisements.
 
So, how can an advanced business phone system help? By targeting customer loyalty and retention  (More…)

Best Path to the Cloud – Part 2

September 18th, 2015

Centralised VoIP architectures make it possible today to imagine Cloud-based telephony with central infrastructure hosted and managed by a vendor or an outsourcer at one end and business sites equipped with little more than telephone sets at the other end.

This trend is in line with broader trends to outsource IT services and also the acceptance that land-line telephone services are no longer  (More…)

Best Path to the Cloud – Part 1

August 11th, 2015

In communications Cloud is a fashionable buzzword with a vision that is sometimes not clearly understood. However information and telecommunications “as a service” can provide important and real benefits for businesses. For simplicity we can nonetheless retain the term ‘Cloud’.

All technologies now exist in the Cloud versions including telephone systems, which have just undergone an IP revolution and  (More…)