by Cristy Herron | Nov 9, 2020 | Call Reporting, Cloud, Contact Center, everblu, Mitel, Unified Messaging, VOIP
When you think of the cloud what do you think about? When was the first time you heard the expression “in the cloud?” For me, it was in regards to photo storage. I remember my first thought being “why would I want to store my photos in the cloud?” It was such an...
by Cristy Herron | Nov 2, 2020 | Retail, Unified Messaging, VOIP
Many years ago, a young man left his new bride with his parents and hopped on the Missouri Pacific Railroad with some radio repair test equipment and headed for Jefferson City. This was April of 1946 and you ask why Jefferson City? Well, that is one for the books! His...
by Cristy Herron | Feb 13, 2020 | Cloud, VOIP
Have you ever hopped onto the computer or wifi to log into your favorite website only to discover your internet service isn’t working? It can be a little frustrating if you don’t know whether your device is just having issues, or if there’s a bigger...
by Cristy Herron | Feb 5, 2020 | Cloud, everblu, Mitel, Unified Messaging, VOIP
What do you know about Kari’s Law? Ever heard of it? Why is it important to you? What is it? In a nutshell: Karli’s law is an emergency notification law. It requires that all organizations with multi-line telephone systems provide certain aspects of 9-1-1...
by Cristy Herron | Sep 10, 2019 | Cloud, VOIP
Do you remember the good ol’ days of the landline? Telephone calls over copper wire. What could be better? Right? It seems like such a thing of the past, and yet, there are still a high percentage of businesses using that antiquated technology. After all, it works....
by Cristy Herron | Jun 10, 2019 | Cloud, everblu, Mitel, VOIP
As Information Technology becomes more and more strategic and critical in impacting an organization’s bottom line, companies look to Cloud to decrease IT complexity and drive ROI. For some organizations, these solutions can be more secure, predictable and scalable...
